Designing Inclusive Government Programs and Services

Designing inclusive government programs and services means creating policies and services that meet the needs of all Canadians. This approach ensures equal access to resources, opportunities, and support, regardless of factors such as race, gender, disability and income level. By incorporating feedback from affected communities, these programs are designed to be easy to use, fair, and responsive, fostering a sense of belonging and participation for everyone, and ensuring that programs and services effectively serve the communities they are intended to support.  

Activities related to this theme:  

Accessible services for rural and remote communities 

Easy to understand services 

Accessible and easy-to-use online service 

Activity Closes: 31 August, 2025 AT 11:30 PM EDT

Help That Speaks Your Language

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When my family came to Canada, I watched my parents struggle to fill out forms, understand letters, and talk to government offices — not because they weren’t smart, but because the words were hard and no one was there t ....

Create an autism helpline

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While most communities have their own helpline, autistic people do not have a 24/7 mental healthcare helpline.  Autistic people are more likely to attempt or die by suicide, and have unique needs for a peer lead 24/7 phone and ....

Create for many neurotypes

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I am autistic and hyperlexic.  I read too fast and get distracted with too much on a page.  A simple page with larger print and simple language is clear for everyone to read.  Please provide plain language versions o ....

Service Delivery Flexibility

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Be Ready for Agentic AI - you weeks not years before this is the citizen expectation. OpenBanking will 🔜🤞 (after years of anti-competitive behaviour by big banks) give  Canadians control and access to their financial da ....

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Establish the policy to help people across the country to address their legal problems.

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The effectiveness of the National Action Plan would depend on the Government's ability to cope with a range of infrastructural changes which would have a significant implication on its structures, processes and people. The focus ar ....